Fujian Huifeng Machinery Co., Ltd

Expert Manufacturer of Tissue Paper Machinery Processing

FAQs

Are you factory manufacturer?

Yes, we are factory manufacturer, our factory history has been more than 20 years, we are located in Quanzhou City, welcome to visit my factory when you come to China. 

How long is your Warranty?

Our machine warranty is ONE year after machine arrive client’s factory, but machine after-sales service is All Machine Lifetime. 
Within ONE year warranty, for the main machine spare parts like PLC, Motor if damage not by man-made, we will courier the spare parts immediately and cover all the cost.(not including easy-wear spare parts like blade)
After ONE year warranty, we will still provide after-sales service, but if need to courier spare parts, client needs to cover the cost.

What about the machine installation?

All our machine will testing before shipping, and the testing cost is for free, then we take apart the machine to several packages for shipping. We have engineer overseas service, if you don’t have any machine experience, we can send engineer to your place to install the machine and train your workers, for this service, client need to cover its cost. (Visa cost, transportation cost, accommodations and engineer salary. )

If you have technician already, we can show you pictures and videos to guide your technician to operate the machine, and also we have also online face to face video support if needed.

What’s the payment terms?

30% deposit by T/T, and after machine finished testing, pay the balance before shipment by T/T.

What’s the delivery time?

Almost all the machine start production after ordered, so machine delivery time is about 60 days, for urgent needs please check with sales if have ready stock or make it faster.